Legal
Privacy Policy
Last updated: May 30, 2026
This Privacy Policy explains how Oxichart ("we", "us", "our") collects, uses and shares information about you when you use our website and services.
1. Information we collect
- Account data: email address and password (hashed) when you sign up.
- Submission data: charts, notes and trade context you upload.
- Usage data: pages visited, features used, device and browser information.
- Payment data: handled by our payment processor; we never store full card numbers.
2. How we use your information
- To deliver Oxichart reviews on your submissions
- To send pop-up and email notifications you've enabled
- To improve our models and product
- To comply with legal obligations
3. Sharing your information
We do not sell your data. We share information only with: (a) (b) infrastructure providers (hosting, email, payments) bound by confidentiality, and (c) authorities when legally required.
4. Data retention
We keep your account and submission data while your account is active. You can request deletion anytime at privacy@chartcoach.com.
5. Security
Data is encrypted in transit (TLS) and at rest. Access is restricted via role-based controls. No system is 100% secure use a strong, unique password.
6. Your rights
Depending on your jurisdiction (GDPR, CCPA, etc.) you may request access, correction, deletion or portability of your data. Contact privacy@chartcoach.com.
7. Cookies
We use essential cookies for authentication and analytics cookies to understand usage. You can disable non-essential cookies in your browser settings.
8. Changes
We may update this policy. Material changes will be announced via email or in-app notice.